HELLOWORLD ANNOUNCES MAGNATECH® AS STRATEGIC DUTY OF CARE AND TICKET TRACKING PROVIDER
Melbourne, Australia and Montreal, Canada — 1 August 2025 —
Helloworld Travel is proud to announce a strategic partnership with Magnatech® Travel Management Solutions.
This collaboration will bring Magnatech’s innovative solutions, OnTrackplus® and SafeToGo®, to Helloworld’s agency networks.
Advantages offered by the partnership include Streamlining Credit Tracking. OnTrackplus simplifies the tracking of unused airline tickets, a traditionally time-intensive and error-prone process. By automating credit tracking and calculations – including GDS NDC tickets – the tool saves significant time for consultants and eliminates manual errors.
SafeToGo is Magnatech’s powerful duty of care and automated risk messaging solution, designed to keep travellers informed and secure. With real-time traveller tracking, automated risk alerts, real-time flight updates, pre-trip notifications and compliance reporting, the tool enables agencies to proactively manage risks and respond quickly to emergencies, ensuring peace of mind for both travellers and corporate clients.
Paul Gioia, CEO of Magnatech, shared:
“This partnership marks an exciting milestone for Magnatech as we extend our expertise to the diverse and dynamic network of Helloworld agencies. Our tools are designed to empower agencies to save time, eliminate errors, and deliver exceptional client care, ensuring that Helloworld’s travellers and corporate clients are supported every step of the way.“
Nick Sutherland, Group General Manager – Retail Networks Helloworld Travel Limited, agreed:
“Our partnership with Magnatech underscores our dedication to providing best-in-class technology solutions to our network. By introducing tools like OnTrackplus and SafeToGo, we’re equipping our agencies with the resources needed to maximise efficiency, enhance duty of care, and deliver unparalleled service to our clients. This collaboration highlights our focus on innovation and excellence across both Australia and New Zealand.“
Helloworld Travel’s networks now have access to these technologies under a unified agreement, enabling the network to strengthen its competitive advantage while delivering consistent, high-quality service to its customers.
About Helloworld Travel
Helloworld Travel Limited (ASX: HLO) is a leading Australian & New Zealand travel distribution company, comprising retail leisure travel and business travel networks, travel broker networks, destination management services (inbound), air ticket consolidation, tourism transport operations, wholesale travel services and online operations, all supported by world class proprietary and non-proprietary distribution systems.
Helloworld Travel businesses have over 900 staff located in Australia, New Zealand, Fiji and Greece, and 2,700 members of its travel agency and broker networks in Australia and New Zealand. www.helloworldlimited.com.au/retail-brands/
About Magnatech
Founded in 1990 and headquartered in Montreal, Canada, Magnatech Travel Management Solutions Inc. provides innovative travel technology to travel agencies and corporate travel management companies worldwide. With tools such as OnTrackplus for unused ticket tracking and SafeToGo for duty of care, Magnatech empowers agencies to streamline operations and deliver exceptional client experiences. For more information, visit www.magnatech.com.