This Privacy Policy constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Magnatech® Travel Management Solutions Inc.  (‘Magnatech®’, ‘we’, ‘us’ or ‘our’), concerning your access to and use of our website accessible at (the ‘Website’).  You agree that by accessing the Website, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THE PRIVACY POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

This Privacy Policy is applicable to Magnatech and sets out our policy on the gathering and use of information on this Website. Magnatech is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Magnatech complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.


We want to inform you that whenever you use our Website, in a case of an error in the app we collect data and information (through third party products) called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our website, the time and date of your use and other statistics.


Magnatech, in common with many web site operators, may use standard technology called “cookies” on its sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.


There may be links from our Website to other web sites; note that this Privacy Policy applies only to our Website and not to web sites of other companies or organizations to which our sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. Magnatech does not endorse, and is not responsible for, these linked websites.


Magnatech will store and process the Personal Information in a manner consistent with industry security standards. Magnatech has implemented technical, organizational and administrative systems, policies, and procedures to help ensure the security, integrity and confidentiality of Personal Information and to mitigate the risk of unauthorized access to or use of Personal Information, including:

  • (i) appropriate administrative, technical and physical safeguards and other security measures designed to ensure the security and confidentiality of the Personal Information it manages.
  • (ii) a security design intended to prevent any compromise of its own information systems, computer networks or data files by unauthorized users, viruses or malicious computer programs.
  • (iii) appropriate internal practices including, but not limited to, encryption of data in transit or at rest; using appropriate firewall and antivirus software; maintaining these countermeasures, operating systems and other applications with appropriate reasonable up-to-date virus definitions and security patches so as to avoid any adverse impact to the Personal Information that it manages; appropriate logging and alerts to monitor access controls and to ensure data integrity and confidentiality; permitting only authorized users access to systems and applications.
  • (iv) all persons with authorized access to Personal Information must have a genuine business need-to-know prior to access (‘Security Program’).

Magnatech maintains adequate training programs to ensure that its employees and any others acting on its behalf are aware of and adhere to its Security Program. Magnatech shall exercise necessary and appropriate supervision over its relevant employees to maintain appropriate confidentiality and security of the Personal Information it manages.


To the extent that Magnatech’s processing of Personal Information is subject to the General Data Protection Regulation (Regulation (EU) 2016/679) or to the Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018, Magnatech relies on its legitimate interests, described above, which are not overridden by your data protection interests, to process Personal Information. Subject to applicable laws, Users also have the right to:

  • (i) access and rectification or erasure of Personal Information, to the extent that Magnatech may need to retain certain Personal Information, including for record keeping purposes or to comply with legal obligations.
  • (ii) restrict or object Magnatech’s use of Personal Information (though, in some cases, this may mean no longer using the Webportal) where Magnatech is relying on a legitimate interest (or those of a third party) and there is something about User’s particular situation which impacts on User’s fundamental rights and freedoms.
  • (iii) lodge a complaint with their local data protection authority.
  • (iv) data portability. Users will not have to pay a fee to exercise such rights, however, Magnatech may charge a reasonable fee or refuse to comply if the request is unfounded, repetitive or excessive.

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the Website without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.

We cannot guarantee the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.


In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website, even if we have been advised of the possibility of such damages.


You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  • (i) your Contributions.
  • (ii) use of the Site.
  • (iii) breach of these Terms of Use.
  • (iv) any breach of your representations and warranties set forth in these Terms of Use.
  • (v) your violation of the rights of a third party, including but not limited to intellectual property rights, or
  • (vi) any overt harmful act toward any other user of the Site with whom you connected via the Site.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


Any questions or complaints regarding this Policy or Magnatech’s handling of Personal Information can be addressed to Magnatech’s customer service at:


Magnatech Travel Management Solutions

Attention: Privacy Officer

505 – 1255 Phillips Square

Montréal (Québec) H3B 3G1


Our Data Protection Officer will attempt to respond to your request within the legally applicable timeframe, and in any case no later than 30 days after receipt of such request. We will advise you in writing of our response to your request. Should we refuse to grant your request, we will inform you of the legal reason of our refusal, and we will apprise you of remedies available to you and of the time limit for exercising them.


Magnatech will review and update its policies and procedures as required to keep current with rules and regulations, new technologies, standards and User concerns. This Policy may therefore change from time to time.